Returns & Exchanges
At LUMA NUTRITION, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. Items must be returned in their original condition with all tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email for you to print and attach to your package.
- 3.Package Your Items
Place the items in their original packaging or a secure mailer, ensuring all original garment tags and protective liners are intact.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
